Country Manager, Liberia

Country Manager, Liberia

CRS - Catholic Relief Services

Monrovia, Liberia

Job Summary

As Country Manager you will manage and represent the country program office, advancing programming and operations objectives and the mission of Catholic Relief Services (CRS) to serve the poor and vulnerable. Your management and representation skills will enable you to advance CRS’ strategy and raise critical resources to ensure the continuation of CRS’ work to serve the poor and marginalized in Liberia.

Roles and Key Responsibilities

  • In collaboration with the Regional Director and her team, provide strategic direction for the Liberia program, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities;
  • Lead the pursuit of strategic growth opportunities, prepositioning and capture planning;
  • Increase visibility of CRS in Liberia with multiple stakeholders, including donors, government, national and international partners and strategic alliances;
  • Further develop strategic partnerships with national and international organizations to leverage resources, reputation, and expertise in line with CRS partnership principles;
  • Ensure strong representation to Catholic Church leadership, partners, local and national government, US government, international donors, and strategic allies on a regular basis;
  • Continue to build strong, collaborative relationships with Liberian Catholic Church partner organizations and Church leadership;
  • Manage the design of medium and long-term goals. Ensure program and operations leads coordinate their objectives in alignment with CRS Vision 2030;
  • Ensure that all projects meet and exceed donor expectations and are designed and implemented for maximum impact and reach. Ensure the CRS program quality standards are adhered to per MEAL policy and procedures;
  • Effectively manage senior talent and supervise. Manage team dynamics and staff well-being. Provide coaching and mentoring. Strategically tailor individual development plans and complete performance assessments for direct reports. Manage the development of staffing plans and the recruitment process of senior staff;
  • Manage and mitigate risk through monitoring national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans;
  • Promote, uphold and model a commitment to the efficient use of agency and donor resources. Ensure compliance in operations functions including a successful roll-out of Project Insight. Provide oversight and analysis regarding monthly expenditures;
  • Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing application of the MEAL policy, as well as cross-sectoral and cross-department learning.

Basic Qualifications

  • Master’s degree in International Development, International Relations or a related field;
  • Minimum of 5 years’ experience managing high value relief and development programs. Experience in complex development settings preferred.

Required Languages

  • Fluency in English.


  • Must be willing and able to travel up to 25 %.

Knowledge, Skills and Abilities

  • Strong strategic and analytical systems thinking, with capacity to see the big picture;
  • Emotional intelligence, problem solving and sound judgement;
  • The ability to make decisions in a timely manner, with appropriate consultation and delegation;
  • Excellent personal relationships, to relate to people at all levels internally and externally;
  • Ability to lead a team and serve as part of cross functional or regional teams;
  • Exceptional communications (oral and written) and presentation skills;
  • Proactive, resourceful, solutions oriented;
  • Results-oriented.

Preferred Qualifications

Demonstrated experience in business development and successfully securing high-value projects from multiple international donors, including USAID, EU, foundations and UN agencies.

  • Experience engaging partners, including local government and the private sector, and strengthening partners to become autonomous organizations;
  • Staff management experience and abilities that are conducive to a learning environment;
  • Ability to represent the agency at all levels;
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity;
  • Continuous Improvement & Innovation;
  • Builds Relationships;
  • Develops Talent;
  • Strategic Mindset;
  • Accountability & Stewardship.

Supervisory Responsibilities

The Country Manager supervises three Program Managers, the Finance Manager and the Operations Manager.

Key Working Relationships

  • Internal: West Africa Regional Director, West Africa Deputy Regional Directors for Program Quality and Deputy Regional Director for Management Quality, Regional Finance Officer WARO Regional Technical Advisors, OverOps HQ: HRD, IDEA and PIQA, Mission and Mobilization, Charitable Giving, Finance and Human Resources and other headquarter staff responsible for providing support to the Niger Program;
  • External: USAID, The CMM/Global Fund, OFDA, DFID, European Union, UN agencies, Liberia Senior Church Officials (Archbishop and Bishops, Caritas), other donor Representatives, Liberian Government, Partners (local and international).

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© EuroJobsites 2020

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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